EE SME Spend Cap

Q: What is a Spend Cap?
A: A Spend Cap is an option you can choose to limit how much you spend on top of your monthly
plan from certain types of included charges. A Spend Cap is a simple way you can take control of your
charges and help avoid unexpected bills.

Q: What’s covered by a Spend Cap?
A: This usage will count towards your out-of-plan spend cap:

> UK voice calls
> UK text messages
> UK picture messages
> UK data run on rates
> Calling abroad from the UK
> Roaming voice, text and data

> Premium rate texts sent from your mobile
> Call divert charges
> Calls via text relay
> Calls to 12
> Calls to bypass services 07744 and 07755
> Paging services
> Calls to satellite numbers and planes

> Access charges to premium numbers and number
beginning with 09, 118, 083, 084, 085, 087, 070

Q: Are there any charges not included in a Spend Cap?
A: Yes, this usage will not count towards your out-of-plan spend cap:

> Monthly plan charges, and other recurring charges
> One-off data passes
> Buying add-ons or extras, like extra minutes, BT Sport, Apple Music, or any purchase made via charge
to mobile
> Service charges for premium numbers and numbers beginning with 09, 118, 083, 084, 085, 087, 070
> Premium rate texts you receive
> Insurance
> Admin fees
This usage will be billed, even if an EE Business spend cap is in place

Q: What are the different amounts I can choose for my EE Business spend cap?
A: You can set an out-of-plan spend cap from a wide range of amounts –you can also choose not to have
a spend cap:
> £0 spend cap > £5 spend cap> £10 spend cap> £15 spend cap> £20 spend cap

> £30 spend cap > £40 spend cap > £50 spend cap > £75 spend cap > £100 spend cap
> £150 spend cap > £200 spend cap > Spend Cap not required –(opt out

Choosing £0 for your spend cap limits you to in-plan use only each month, and will automatically result
in some types of usage being barred. Only select a £0 limit if you’re sure you don’t want to make certain
kinds of calls from your device.