Roaming in our Europe Zone
Following Brexit, the way our network operates in the EU will be changing.
If you have joined or upgraded to a small business plan from the 27 October 2021, you will be subject to a daily charge of £2.15 to use your mobile in our Europe Roaming Zone. This will not apply to Business Connect Plans. Data fair usage policy may apply. Charges are per Connection per day. For more information and other options apart from paying a daily roaming charge, see:
Roaming | International Business Mobile Plans | EE Business then ‘Roaming in our Europe Zone?’.
If your plan started before 27 October 2021 or you’ve taken a Business Connect plan, you can use your minutes, texts, and data allowance when in our European roaming zone at no extra cost.
When you run out of your allowance, it costs the same to call and text within our Europe Roaming Zone (and back to the UK) as it does in the UK. Other charges apply for calling and texting from our Europe Zone to countries outside our Europe Zone (see below for details of these charges). Note that calls and texts to non-standard numbers (e.g. premium, nongeographic, directory enquires. etc.) might not be available in some countries.
Europe Zone: Austria, Belgium, Bulgaria, Channel Islands (incl. Guernsey & Jersey), Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French West Indies (incl. Guadeloupe, Martinique, Saint Barthelemy and Saint Martin), Germany,
Gibraltar, Greece, Hungary, Iceland, Isle of Man, Italy (incl. Vatican City), Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (incl. Azores and Madeira), Republic of Ireland, Reunion, Romania, San Marino, Slovak Republic,
Slovenia, Spain (incl. Balearic Islands & Canary Islands), Sweden and Switzerland.
1. Note: You may connect to a Turkish network in Norther Cyprus. Andorra and Faroe Islands are outside the EU/EEA and not included in our Europe Roaming Zone.
2. Rest of World: Albania, Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bhutan, Bolivia, Bosnia- Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei,
Burkina Faso, Burundi, Cayman islands, Cambodia, Cameroon, Central Africa, Chile, China, Colombia, Costa Rica, Comoros, Cook Islands, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Polynesia,
Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyz Republic, Lebanon,
Lesotho, Liberia, Libya, Macao, Macedonia, Madagascar, Malawi, Malaysia, Mali, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands Antilles, Nepal, New
Caledonia, North Korea, Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint
Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, The Seychelles, Senegal, Serbia, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland,
Syria, Taiwan, Tanzania, Thailand, Turks and Caicos Islands, UAE, Togo, Tonga, Trinidad & Tobago, Turkey, Tuvalu, Uganda, Ukraine, Uruguay, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe 3. Rest of World Exceptional: Benin, Bahamas, Cuba, Cape Verde, Chad, Congo, Djibouti, Falkland Islands, Kuwait, Laos, Maldives, Mongolia, Palau, Tajikistan, Tunisia, Turkmenistan and Uzbekistan.
1. Zone A: Andorra, Armenia, Australia, Canada, China, Hong Kong, India, Israel, Japan, Malaysia, Mexico, Moldova, New Zealand, Peru,
Qatar, Russia, Singapore, South Africa, Thailand, Turkey, USA
2. Zone B: Albania, Algeria, Argentina, Bahrain, Bermuda, Brazil, Cambodia, Caribbean, Columbia, Dominican Republic, Ecuador,
Indonesia, Isle of Man, Kenya, Kuwait, Macedonia, Montserrat, Nicaragua, Nigeria, Oman, Philippines, Saudi Arabia, Serbia, South Korea,
Sri Lanka, Taiwan, Ukraine, United Arab Emirates
3. Zone C: Benin, Botswana, Egypt, Gabon, Guinee, Ivory Coast, Jordan, Madagascar, Mali, Mongolia, Montenegro, Morocco, Panama,
Senegal, Sudan, Tanzania, Vietnam, Zambia
4. Zone D: Air and Maritime, Afghanistan, Angola, Bangladesh, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brunei Darussalam,
Burkina Faso, Burundi, Cameroon, Cape Verde, Centrafrique, Chad, Chile, Congo, Cook Islands, Costa Rica, Cuba, Djibouti, El Salvador,
Equatorial Guinea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gambia, Georgia, Ghana, Greenland, Guam,
Guatemala, Guyana, Honduras, Iran, Iraq, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Malawi, Mauritius,
Mozambique, Namibia, Nepal, Netherland Antilles, Niger, Pakistan, Palestine, Papua New Guinea, Paraguay, Sierra Leone, Suriname,
Swaziland, Syria, Tajikistan, Tunisia, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen
5. Zone E: Azerbaijan, Belarus, Maldives, Rwanda, Seychelles
Note: Data charges if opting out of data pass while roaming abroad are £7.50 per MB
European Zone Countries: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden,
Switzerland and the Vatican City (Italy).
7 ROW Countries: USA, Canada, Mexico, Australia, New Zealand, South Africa, China.
Notes:
1. Whilst in the Republic of Ireland calls and SMS to EU zone numbers will trigger the £2.15 daily charge, unless the customer has any of Roam Abroad Inclusive Extra or £11.33
Roam Abroad Pass activated 2. £11.33 Roam Abroad Pass is only available on Handset, SIMO & Connected plans - it’s not compatible with Business Connect or Smart Watch plans
3. Out of bundle numbers (e.g. premium rate, non-geographic, etc) will still incur standard roaming rates.
The monthly price, add-ons and all out of bundle charges will increase on or after 31st March every year by the CPI rate of inflation published in January that year, plus 3.9%. The
cost of other services you take from us may increase or decrease while you’re an EE customer. Your first annual increase will take place after 31st March 2024.
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